Privacy Policy

Effective Date: February 17, 2025

At Vision Clinic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our website (myvisionclinic.com) and other communication channels, including SMS messaging.

1. Information We Collect

When you interact with Vision Clinic, we may collect the following personal information:

  • Name
  • Phone number
  • Email address
  • Appointment details

We also use Google Analytics to collect anonymized data about website traffic, user behavior, and interactions to improve our services.

2. How We Use Your Information

We use the information you provide for the following purposes:

  • To schedule and confirm appointments
  • To send appointment reminders
  • To provide important updates about your appointment or our services
  • To send promotional offers and relevant Vision Clinic communications
  • To process order confirmations for products or services

Note: No health-related data will be used for marketing materials.

3. SMS Messaging & 10DLC Compliance

By providing your phone number, you consent to receive SMS messages from Vision Clinic regarding:

  • Appointment reminders
  • Promotions and special offers
  • Order confirmations

You may opt out at any time by replying "STOP" to unsubscribe from further messages. For assistance, reply "HELP" or contact us at support@myvisionclinic.com. Message and data rates may apply.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption to protect sensitive data
  • Firewalls to prevent unauthorized access
  • Restricted access protocols to limit data exposure to only necessary personnel

5. Sharing Your Information

We never sell, rent, or share your personal information with third parties. Your information remains strictly confidential and is only used to provide and improve our services.

6. Cookies & Tracking Technologies

Our website uses Google Analytics to analyze visitor behavior and improve our services. Google Analytics may collect anonymous data about your browsing activity. You can manage cookie settings through your browser preferences.

7. Your Rights & Choices

You have the right to:

  • Access, update, or request deletion of your personal information
  • Opt out of marketing communications at any time
  • Request details about how your data is used

To exercise any of these rights, please contact us at support@myvisionclinic.com.

8. Compliance with HIPAA

Vision Clinic complies with HIPAA (Health Insurance Portability and Accountability Act) regulations to ensure the confidentiality, integrity, and security of all protected health information (PHI). While we do not use health-related data for marketing, all PHI is safeguarded under HIPAA guidelines.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

10. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out to us at:

📧 Email: support@myvisionclinic.com
🌐 Website: myvisionclinic.com

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